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Coronavirus (COVID-19)

We may take longer to respond to requests as we deal with the impact of COVID-19 on council services, thank you for your understanding.

You can request, report or pay for council services online at a time and location to suit you.

Using our app or online services helps you contact the council quickly and easily and get a prompt response.

If you create a personal account, you will be able to view all your queries and responses in one place.

However, you can still report, request and pay for services without setting up an account – just log in as a guest.

Find out more about the 'My Newport' app and online services.

Bins, fly-tipping and litter

Tell us about a missed bin collection

Report fly-tipping

Roads and pavements

Tell us about a pothole on a road or pavement

Tell us about a street light problem

Report a parking problem

Tell us about overgrown hedges, trees and weeds blocking a road or pavement

Housing and community

Report anti-social behaviour

Report an unlicensed HMO

Tell us about a problem with a landlord

Tell us about a suspected trading standards crime 

Report suspected benefit fraud

Report other issues to Newport City Council