Egress Switch is a secure email and file transfer solution which allows Newport City Council to send sensitive emails and documents in a safe and secure manner.
Messages or documents sent via Egress are protected with AES 256-bit encryption.
Is there a cost?
No, it is free to receive egress emails from Newport City council, and you are also able to securely reply to those emails.
How do I open an Egress email?
If you have been sent a secure email you will receive a message as shown above with the words:
This email has been sent to you securely by a contact at Newport City Council. If you have any doubts about this email please contact the sender directly at their email address which should end with newport.gov.uk
To access the secure message you can create a free Egress Switch account by clicking on the new user link.
If you already have an account you just need to sign in with the existing user link.
Having a free Egress Switch account will also allow you to send secure replies to Newport City Council.
Visit the Egress website for further support
Can I open Egress messaged on my phone or tablet?
Yes, Egress has a mobile website to help when opening on a mobile device and there are apps for Apple, Android, Windows phone and blackberry devices.
What if I have technical issues?
Email the Egress support team at firstname.lastname@example.org or telephone 0871 376 0014.